PDF [Download] Rapport: The Four Ways to Read People by Laurence Alison, Emily Alison

Rapport: The Four Ways to Read People. Laurence Alison, Emily Alison

Rapport-The-Four-Ways-to-Read.pdf
ISBN: 9781785042065 | 368 pages | 10 Mb

• Rapport: The Four Ways to Read People
• Laurence Alison, Emily Alison
• Page: 368
• Format: pdf, ePub, fb2, mobi
• ISBN: 9781785042065
• Publisher: Penguin Random House UK

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All of us have to deal with difficult people. Whether we’re asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, and they specialize in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high. After 30 years’ work–and unprecedented access to 2,000 hours of terrorist interrogations–they have developed a ground-breaking model of interpersonal communication. This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists. Now it’s time to share it with the world. Rapport reveals that every interaction follows four styles: Control (the lion), Capitulate (the mouse), Confront (the Tyrannosaur) and Co-operate (the monkey). As soon as you understand these styles and your own goals you can shape any conversation at will. And you’ll be closer to the real secret: how to create instant rapport.

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They propose the use of the acronym HEAR: Honesty, Empathy, Autonomy, and Respect, and illustrate it with well-chosen examples ranging from trying to obtain 
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Available in: Paperback. Their findings are changing the way law enforcement and security agencies approach the delicate and vital task of 
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"Get what you want from even the most difficult characters All of us have to deal with difficult people. Whether we're asking our neighbour to 

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